Privacy Policy

Effective Date: December 20, 2024

Eltech.co.id (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, eltech.co.id (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Any other information you voluntarily provide via forms on the Site.

b. Non-Personal Information

• Cookies and similar tracking technologies.
• Browser type
• IP address
• Pages viewed
• Time spent on the Site

2. How We Use Your Information

We use your information to:

• Comply with legal obligations.
• Provide and manage our services.
• Process transactions and send order updates.
• Respond to inquiries and customer support requests.
• Improve the functionality and content of our Site.
• Send promotional and marketing communications, where consented.

5. Your Rights

We do not sell your personal information. However, we may share your information with:

• Business Transfers: In case of mergers, acquisitions, or business restructuring.
• Service Providers: Third-party vendors who assist us with operations, such as payment processing or analytics.
• Legal Obligations: Authorities, if required by law or to protect our legal rights.

4. Data Security

You have the following rights concerning your personal data:

• Access, correct, or delete your personal information.
• Withdraw consent for data processing where applicable.
• Opt-out of marketing communications.
• File a complaint with a data protection authority.

To exercise your rights, please contact us at: privacy@eltech.co.id

6. Cookies and Tracking Technologies

Our Site uses cookies to enhance user experience. You can manage cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of the Site.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing any personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@eltech.co.id
Phone: 021-22978262
Address: Cibis Nine Building, Floor 11th
Jl. TB Simatupang No. 2 Jakarta Selatan. 12560